Managed IT Support
Managed IT Support Designed for sme's
As an SME ourselves we understand how difficult it can be to run a business, the last thing you need is to worry about IT and tech problems! That’s why we have designed our IT support services with SME’s in mind.
No matter if you’re a 1-man-band or a multi-user company we can tailor our support plans to suit you, and customise them at a moments notice so your services scale as your business does.
Never worry about computer issues again...
Think of is as your internal IT team
We will take responsibility and care of all your IT & technology by providing a complete support package that includes key feature such as:
- Inclusive remote & on-site support
- We support all technology from Windows to Mac
- Round the clock infrastructure monitoring 365 days a year
- Managed anti-virus & backups
- Proactive ransomware protection
- Automated patch and update management
- Simple to use self-services portal to create and manage tickets
- Licencing & asset management
Let the us take care of all your technology...
Why choose us as your it provider
We could tell you loads of reasons to why you should choose us but here are 3 key reasons
- For one fixed monthly price all your staff & IT infrastructure is fully support and covered under our Service Level Agreement (SLA).
- We have a simple and flexible pricing structure that is tailored to your specific needs and requirements.
- We’re always transparent about our prices. There are no hidden fees with our IT managed support, so you’ll never have any unpleasant surprises. You only pay for what you need.
PROACTIVE IT SUPPORT
How we ensure your technology is always working
Monitor
We actively monitor all your IT infrastructure for any issues, be them minor or critical.
ALERT
If an issue is detected our monitoring tools will create a support ticket in our helpdesk portal.
Resolve
Using a combination of automated scripts and remote support, our team will fix the issues.